Consulting, implementation, and operation—all from a single source

Imory is more than just software. We provide comprehensive support – from the initial idea to implementation and ongoing operation.

Our service promise

Our team combines journalistic, strategic, and technological expertise. Journalists, consultants, and computer scientists work closely together at Imory – ensuring that technology, communication, and practice mesh seamlessly.
Our goal: relationships that last.

Our mission: satisfaction that works.

What we stand for:

  • Highest technological standards
  • Fair and responsible
  • In-depth expertise in communication, media, and technology
  • Efficient collaboration through lean, agile structures
  • Fast, flexible, and adaptable implementation
Consulting
Migration
Onboarding
Support
Further development

Consulting

Every organization is different – we take this into account right from the start. Together, we analyze your existing processes, structures, and goals and use this information to develop a customized setup for Imory. The result is a newsroom that fits your organization, your teams, and your topics.

Services:

  • Analysis of your communication and tool landscape
  • Design of a customized newsroom setup
  • Structuring of topics, roles, and workflows
  • Support until productive use

Migration and onboarding

Change does not have to be a risk. Many of our customers come from complex tool landscapes. We ensure that the transition to Imory is structured, transparent, and seamless – both technically and organizationally.

Services:

  • Review of existing systems, content, and processes
  • Planning the migration path
  • Clean transfer of relevant data and structures
  • Support during the transition phase
Get a No-Obligation Assessment of Your Migration to Imory

Support and further development

Even after implementation, we won’t leave you on your own. We ensure that your teams work efficiently, securely, and sustainably with Imory – and support you with new requirements and further developments.

How we stay by your side:

  • Personal support and dedicated contact persons
  • Regular training and updates
  • Advice on new requirements
  • Further development together with our customers

Frequently asked questions

Yes. We present Imory in a live demo and if you are interested, we also offer an accompanied pilot phase so you can get to know the platform in your own context.

Yes. We offer test and pilot phases and provide technical support so teams can evaluate Imory in a realistic setting.

Yes, both. Our licensing model includes structured onboarding, planning, technical implementation, training, go-live, and hypercare. We also offer individual support, such as workshops, process design, and best-practice sessions.

The duration depends on the individual circumstances. Implementation usually takes between two and six weeks.
Migration is carried out according to individual requirements. Among other things, strategic topics, current topics, target groups, contacts and distribution lists, statement databases, and wikis can be transferred.

Depending on the initial situation, there are three typical scenarios. Individual tools are replaced, continue to be used in parallel, or are integrated into Imory where it makes sense.

Yes. Support is included in accordance with our SLA. Users can contact support directly from the platform at any time.

Support is provided via clear support channels directly from the platform, by email, phone, or Teams. Response times are based on the agreed SLAs and are supplemented by proactive support as needed.

Very secure. Migration is carried out with structured test runs, clear access restrictions, and full GDPR compliance.

Let's talk about your start at Imory.

Whether it’s an initial consultation, migration, or specific questions—we look forward to hearing from you.

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